Acceptance of Terms

These Terms & Conditions apply to your access to and use of the Cornerstone website and the products and services offered through it.

By accessing the website, creating an account, or placing an order, you acknowledge that you have read and agree to the applicable terms and policies presented on the website.

If you do not agree with these terms, you should not use the website or purchase products through it.

Website Use

You may use this website for lawful shopping, account management, customer service, and other purposes for which the website is made available.

You agree not to misuse the website, interfere with its normal operation, attempt unauthorized access, or use the website in a way that violates applicable law.

Customer Accounts

Certain website features may allow or require you to create a customer account.

When creating an account, you should provide accurate and current information and keep your account details updated when necessary.

You are responsible for maintaining the confidentiality of your account credentials and for activity associated with your account, subject to applicable law.

Needlepoint Products & Information

Cornerstone offers needlepoint kits and related creative products across different designs, themes, project types, and skill levels.

We aim to present product descriptions, photographs, dimensions, kit contents, colors, materials, skill information, and other product details as accurately as reasonably possible.

Actual colors and appearance may vary depending on your screen, lighting, materials, production variations, and other factors.

Product availability may change and products may become unavailable after being displayed on the website.

Orders

When you submit an order, you are requesting to purchase the products shown in your cart at checkout.

Orders may be subject to product availability, payment authorization, verification, shipping availability, and other applicable requirements.

If an order cannot be fulfilled, Cornerstone may contact you using the information supplied with your order and process any applicable payment adjustment or refund.

Pricing & Payment

Product prices are displayed on the Cornerstone website and may be changed from time to time.

Applicable taxes, discounts, promotions, or other amounts will be displayed during the shopping or checkout process where applicable.

Payments may be processed through third-party payment services. Payment information submitted through those services is also subject to the applicable provider’s terms and privacy practices.

Shipping & Delivery

Cornerstone offers free shipping on orders. Shipping and delivery details may vary depending on the products, destination, availability, and shipping carrier.

Delivery estimates are provided for convenience when available and may be affected by carrier operations, destination, product availability, weather, holidays, or other circumstances.

Tracking information may be provided when it becomes available for your order.

For additional information, review our Shipping & Delivery Policy .

Returns & Refunds

Return and refund requests are subject to the applicable Cornerstone Returns & Refunds Policy.

Returns may be requested within 30 days of receiving an order, subject to the eligibility requirements described in our return policy.

When returning a needlepoint kit, keep the canvas, threads, needles, instructions, and other included components together whenever possible.

Certain products may have different eligibility requirements, including personalized or customized items, final-sale products, or products that have been damaged or altered after delivery.

For complete information, review our Returns & Refunds Policy .

Order Cancellations

If you need to request a cancellation or modification, contact Cornerstone as soon as possible and provide your order number.

Whether an order can be cancelled or changed may depend on its current processing, fulfillment, or shipping status.

Intellectual Property

Content available through the website may include text, graphics, photographs, product information, logos, page designs, software, and other materials.

Rights in such content belong to Cornerstone or their respective owners and may be protected by applicable intellectual property laws.

Nothing in these terms grants permission to copy, reproduce, distribute, modify, or commercially exploit protected website content except where permission has been granted or applicable law permits such use.

Disclaimers & Liability

Cornerstone aims to provide accurate and useful website and product information, but website content may occasionally contain errors, inaccuracies, or omissions.

Website availability may also be interrupted or affected by maintenance, technical issues, third-party services, or circumstances outside our reasonable control.

Nothing in these Terms & Conditions is intended to exclude, limit, or restrict rights or remedies that cannot legally be excluded or limited under applicable law.

Governing Law

These Terms & Conditions and your use of the Cornerstone website are subject to applicable laws and consumer-protection requirements.

Nothing in these terms is intended to remove rights that customers may have under laws that apply to them and cannot legally be waived.

Changes to These Terms

Cornerstone may update these Terms & Conditions from time to time to reflect changes to our products, website functionality, services, store policies, business practices, or applicable requirements.

When these terms are updated, the revised version will be posted on this page and the Last Updated date will be changed when appropriate.

Contact Information

If you have questions about these Terms & Conditions, a needlepoint product, an order, or one of our store policies, please contact Cornerstone.

Cornerstone
Email: sales@tradecornerstone.com
Business Address: 49333 ROMEO PLANK RD
MACOMB, MI 48044
United States