Shipping & Delivery

Your Needlepoint Order, On Its Way

From the moment you place your order to the day your needlepoint kit arrives, we want the process to feel simple and clear. Find helpful information about processing, shipping, tracking, and delivery below.

Shipping Benefit

Free Shipping

Enjoy free shipping on your Cornerstone order. Shop your favorite needlepoint kits and creative projects with simple and convenient delivery.

What to Expect

From Our Shop to Your Next Project

Here is a simple overview of what happens after you place your Cornerstone order.

Order Confirmed

After your order is placed, you will receive confirmation with your order information.

Order Prepared

Your needlepoint items are prepared for shipment before being handed to the shipping carrier.

Tracking Available

When tracking information becomes available, you can use it to follow the progress of your shipment.

Delivered to You

Your order is delivered to the shipping address provided during checkout.

Shipping Information

Before You Place Your Order

Shipping details may vary depending on the products in your order, destination, availability, and shipping carrier. Review the information available during checkout before completing your purchase.

Shipping Cost Cornerstone offers free shipping on orders. Any additional delivery information, when applicable, will be shown during checkout.

Order Processing Orders are prepared and processed as quickly as possible. Processing times may vary depending on product availability and order requirements.

Delivery Time Delivery timing may vary based on the destination, product availability, and shipping carrier. Estimated delivery information is provided when available.

Multiple Items If your order contains multiple needlepoint kits or supplies, shipment information may vary depending on product availability.

Order Tracking Tracking information will be provided when available so you can follow your shipment from dispatch through delivery.

When Your Order Arrives

A Few Things to Check

Take a moment to review your order before starting your next needlepoint project.

Check Your Package

Review your package and make sure the products you received match the items in your order.

Review Kit Contents

Check the product information for details about the canvas, threads, needles, instructions, and other included supplies.

Need Assistance?

If you have a question about your order, contact customer support and include your order number and product name.

Track Your Package

Waiting for Your Next Project?

When tracking information becomes available, use the tracking details associated with your order to follow its progress.

Track Your Order

Quick Answers

Shipping Questions

Helpful answers about shipping your Cornerstone needlepoint order.

Do you offer free shipping?

Yes. Cornerstone offers free shipping on orders.

How long will my needlepoint order take to arrive?

Delivery timing may vary depending on product availability, destination, and the shipping carrier. Estimated delivery information is provided when available.

How can I track my order?

When tracking becomes available, use the tracking information associated with your order to follow your shipment.

Will all of my needlepoint kits arrive together?

Shipment information may vary depending on the products in your order and their availability. Review the tracking information provided for your order when available.

What should I do when my needlepoint kit arrives?

Check that the products received match your order and review the individual product information for details about the supplies included with your kit.

What if I need help with my shipment?

Contact Cornerstone customer support with your order number, product name, and a brief description of your shipping question.

Free Shipping

Enjoy free shipping on your Cornerstone order.

Order Tracking

Follow your package when tracking information is available.

Curated Needlepoint Kits

Creative projects for a variety of styles and skill levels.

Customer Support

Help when you have questions about your order or delivery.