Information We Collect

The information we collect depends on how you interact with Cornerstone and the services you use.

Information You Provide

We may collect information that you provide when you create an account, purchase a needlepoint kit, complete a form, subscribe to updates, submit a review, or contact us.

• Name and contact information.
• Billing and shipping addresses.
• Account and login information.
• Order and transaction information.
• Products purchased or returned.
• Messages and requests sent to customer support.
• Reviews or other content you choose to submit.
• Marketing and communication preferences.

Information Collected Automatically

When you use our website, certain technical information may be collected automatically. This may include your browser type, device information, IP address, pages viewed, referring pages, interactions with the website, and approximate usage information.

How We Use Information

We may use information to operate Cornerstone and provide the products and services requested by our customers.

• Process and manage orders.
• Arrange shipping and delivery.
• Manage customer accounts.
• Provide customer support.
• Communicate about purchases, shipping, returns, and refunds.
• Maintain shopping-cart and checkout functionality.
• Improve our products, website, and shopping experience.
• Protect our website and customers against fraud, misuse, and security threats.
• Send promotional communications where permitted and based on your communication preferences.
• Comply with applicable legal, accounting, and regulatory requirements.

Orders & Payments

When you purchase a needlepoint kit or another product from Cornerstone, we may collect information needed to process and manage the transaction. This can include your name, billing address, shipping address, contact information, products ordered, order value, and transaction information.

Payment transactions may be processed through third-party payment services. Information provided to a payment provider is handled according to that provider’s applicable terms and privacy practices.

Cookies & Website Technology

Cornerstone may use cookies and similar technologies that help our website function properly and support features such as the shopping cart, checkout, customer accounts, preferences, and website security.

Cookies and similar technologies may also help us understand how visitors interact with the website and improve website performance and the shopping experience.

Depending on your browser and the technologies available on our website, you may be able to control certain cookies through your browser settings or other available preference controls.

How Information May Be Shared

We may share information when reasonably necessary to operate our online store, complete transactions, deliver orders, provide support, protect the website, or comply with applicable requirements.

Depending on the services involved in a transaction or website visit, information may be shared with categories of providers such as:

• Payment and transaction providers.
• Shipping and delivery providers.
• Website hosting and technology providers.
• Ecommerce and checkout services.
• Customer-service providers.
• Email and communication providers.
• Website analytics, performance, or security services.

We may also disclose information when required by law, to respond to valid legal requests, to protect our rights or the rights of others, or in connection with a business transaction such as a merger, acquisition, restructuring, or sale of business assets.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and as needed to operate our business.

The appropriate retention period may depend on the type of information and why it is needed. For example, information may be retained to manage orders, returns and refunds, provide customer support, maintain business and accounting records, protect against fraud, resolve disputes, and comply with applicable legal obligations.

Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information handled through our website.

However, no internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure. Customers should also take reasonable steps to protect their account credentials and devices.

Your Privacy Choices

Depending on where you live and the laws that apply, you may have certain rights or choices concerning your personal information.

These rights may include requesting access to certain information, asking that inaccurate information be corrected, requesting deletion where applicable, managing marketing preferences, or exercising other rights provided by applicable privacy law.

To submit an applicable privacy request, contact Cornerstone using the contact information provided below. We may need information from you to verify and process the request.

Children’s Privacy

Cornerstone operates as an online retail store. Our website and online purchasing services are not directed toward children for the purpose of knowingly collecting personal information from them in violation of applicable privacy laws.

If you believe personal information involving a child has been provided to us in a manner that raises a privacy concern, please contact us so the matter can be reviewed.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, products, business practices, services, technology, or applicable requirements.

When this policy is updated, the revised version will be posted on this page and the “Last Updated” date will be changed when appropriate.

Contact Us

If you have questions about this Privacy Policy or how information associated with your Cornerstone account or order is handled, please contact us.

Cornerstone
Email: sales@tradecornerstone.com
Business Address: 49333 ROMEO PLANK RD
MACOMB, MI 48044
United States